The Circle of Productivity

August 27th, 2009

A few months ago I had a great opportunity to lecture with Dr. Pete Dawson and Dr. John Cranham at the Dawson Academy’s Top 10% course in Orlando. It was an amazing experience for me, especially, since the Top 10% course was the first real CE course I ever took in dentistry.

Pete Dawson shared a concept that has been burning in my brain ever since. He shared with us the Circle of Productivity.

The Circle of Productivity is the red circle (pictured below) that you have to stay in 90% of every day. You don’t always have to be making tooth dust, but you do have to keep a laser beam focus on having conversations and listening to patients about things that are meaningful to that circle.

Dawson's Circle of Productivity

Dawson's Circle of Productivity

If you feel like you are well below your goals or your days are filled or coated with unproductive residue, chances are you are outside of that circle more than 10% of your day.

Your practice runs at its most efficient level when the dentist is only doing what he or she is licensed to do, which consists of 3 things: Prepping, Diagnosing, or Administering Anesthesia (in some states). When you and your team understand the Circle of Productivity and work hard to make sure this discipline happens daily, you will find that your practice produces at its highest and most efficient levels.

Stay in the circle and away from your email and the front desk. It will make an amazing difference to your life and your numbers.

Have a great week!

Kirk

Dawson’s Circle of Productivity
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Plan on Getting Tired

August 20th, 2009

yawn1Do you ever wonder why the end of your day can be so tiresome?

Coaching dentists over the last 20 years, one thing I have clearly observed is that dentists in their 30’s get tired around 5:00 pm, dentists in their 40’s get tired around 4:00 pm, dentists in their 50’s get tired before 3:00 pm, dentists in their 60’s get tired by 2:00 pm, and if you are in your 70’s you definitely need a nap right after lunch.

The number one thing that dentists don’t plan for is “getting tired.”

When you are young you feel like you can work forever. Fatigue and gravity will soon sneak up on you faster than you bargained for. That’s why it is critical for you to plan on getting tired in your career and to build a business plan and schedule that suits that.

Most dentists do it the other way around and build a building and then let the financial appetite of the practice grow to the point that they have to “feed the monster” every month. Isn’t it funny that this monster always rears its ugly head right before you run payroll?

Build a business model that allows you to be nimble and profitable, so that when your body and life changes, your business can change with it.

I love bumping into the 70-year-old dentists who are still practicing because they love it. A lot of times they tell me they are working because they noticed that when their friends retired from dentistry they usually died.

So it inspires them to work on their own terms, which are: 3 days a week from 7-1, they have a 40% OH, and most importantly they find meaning (or significance) in still serving the hearts of the patients they love. Beats meeting a 70 year old dentist who is still looking for a partner (or someone to buy them out) and most likely will die at the chair.

Life on your own terms is a beautiful thing…try it..I think you might like it.

Kirk

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Be Careful of BSO’s

August 19th, 2009
Bright-Shiny-Objects

Bright-Shiny-Objects

Running your dental practice requires a lot of energy and focus.

Lately, I have heard a lot from dentists about finding it hard to focus with the amount of work that they have in front of them.  They share that they have charts piling up, systems to write, production to maintain, hygienists to hire, specialists to call and overdue career conferences (reviews) that they have to schedule with team members.  The list goes on forever. 

On top of that, their spouse is calling the practice adding to their “To Do’s” and commitments outside of work are starting to forge their way into much-needed sleep time.

All of these business “To Do’s” are important to the health and vitality of your practice, as much as the personal “To-Do’s” are important to having a happy life.  Getting these disciplines done has become a chore for most dentists.

A major problem in our Attention Deficit World that makes these disciplines harder is BSO’s (Bright-Shiny-Objects).  This problem is especially harmful for dentists. They love BSO’s.  BSO’s don’t nudge you off track…they drag you off track.

BSO’s can be unnecessary email, television shows, too many chocolate chip cookies (my #1 problem), surfing the internet only to forget what you were looking for, People Magazine, new computer equipment, etc. 

BSO’s are shiny in color but lack substance.  They easily distract you from the necessary disciplines that are essential to our everyday lives.  BSO’s can separate spouses, put weight on your body and your schedule, push back deadlines, and add unnecessary debt - but most of all they serve as fake recovery methods for the avoidance of pain (discipline) in our lives.

Be careful of the BSO’s that lack discipline, substance and productivity in your life.

Hope to see you at an event soon!

Kirk

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Warren Buffet’s 10 Rules

July 14th, 2009

Today I had lunch at Jimmy John’s and noticed a sign on the wall that showed Warren Buffet’s list of 10 Rules. I was so moved by it that I had to change tables in the middle of my sandwich just to get a closer look.  Is it any wonder that he is one of the richest men in the world?

Warren Buffet's 10 Rules for Getting Rich

Warren Buffet's 10 Rules posted in Jimmy John's Gourmet Sandwiches

1.  Reinvest your profits. “Even a small sum can turn into great wealth,” Schroeder writes, if you’re disciplined to not touch your profits. Let the power of compound interest work for you.

2.  Be willing to be different. Don’t follow the herd. Do what is best for you and your situation.

3.  Never suck your thumb. Ah, how I could learn from this one. Buffett makes decisions quickly based on the available information. I tend to sit and stew about things. Acting decisively can give you an advantage and prevent procrastination.

4.  Spell out the deal before you start. I stress this all the time: Don’t sign a contract unless you’ve read it (especially not a mortgage). Read the fine print. Understand the what you’re getting yourself into.

5.  Watch small expenses. While it’s true that the big things matter, the little things do too. Frugality is an important part of personal finance. But this principle also applies when investing, which is one reason I’m a fan of low-cost index funds.

6.  Limit what you borrow. “Living on credit cards and loans won’t make you rich,” writes Schroeder. Sure, leverage can get you into a home or a new car, but too much debt is one of the biggest drags on your financial well-being.

7.  Be persistent. If you know what you’re doing is important and right, stick to it. Doggedly pursue your goals. Learn to “fail forward”.

8.  Know when to quit. The other day, I wrote about the danger of the sunk-cost fallacy. Just because you’ve already paid $10 to see Indiana Jones and the Kingdom of the Crystal Skull, doesn’t mean you should sit through to the end. Be willing to cut your losses and walk away.

9.  Assess the risks. “Asking yourself ‘and then what?’ can help you see all of the possible consequences when you’re struggling to make a decision — and can guide you to the smartest choice.”

10.  Know what success really means. Success is different for each of us. Find what it is that brings meaning to your life, what makes each day important. Make this your focus. Buffett says: “When you get to my age, you’ll measure your success in life by how many of the people you want to have love you actually do love you. That’s the ultimate test of how you’ve lived your life.”

Good advice in any economy!

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Secrets of Super-Productive CEOs

June 11th, 2009

The Secrets of Super-Productive CEOs
From: Inc.com | February 11, 2009 By: Max Chafkin

4hourworkweek

In 2001, a recent Princeton graduate named Timothy Ferriss started a little company that sold vitamins on the Internet. Things went well, but instead of trying to expand, Ferriss decided to work less, not more. He traveled incessantly and limited himself to just an hour of e-mail a week. He competed in the Tango World Championships in Argentina, he learned break dancing in Berlin, and he tackled juijitsu in Rio de Janeiro. Amazingly, his company did better than ever, which gave Ferriss the idea for a book proposal. Since it’s publication in 2007, The 4-Hour Workweek has become a bestseller and a cult favorite among entrepreneurs, a group not known for their relaxation skills. In the spirit of our January/February cover story–about online dating pioneer Markus Frind, who works just 10 hours a week–Inc.’s Max Chafkin asked Ferriss to tell us the secret of making money while playing hard.

Your book is called The 4-Hour Workweek. What do you mean when you say “work”?

Work is an activity that is financially-driven or one that you’d like to do less of. But it’s important not to take the title literally. The objective of the book is to help people regain control of time.

Your book has been praised by Netscape founder Marc Andreessen and venture capitalist Tim Draper. Why do you think it’s resonated well with hard chargers?

I think they like the idea of eliminating the non-essentials and reestablishing barriers. Many successful people, despite having made hundreds of millions of dollars, are still driven by guilt.

Guilt?

Yes, guilt that you’re not working hard enough. Guilt that you’re being lazy. Guilt that you’re not paying your dues. I’m all for hard work when it’s applied to the right things. But only when it’s applied to the right things.

So how do you get over your guilt?

You need to emotionally condition yourself to the point where you’re comfortable declining almost everything. That can involve media fasts or silence retreats, where you don’t talk for 24-to-48 hours.

Of all the people you’ve encountered since writing the book, who is best at managing his or her time?

Matt Mullenweg of Wordpress. He is very good at reducing situations that most people would perceive as complex to a single important action or question. He’s also a happy guy, which is important. I’m not impressed by ruthless productivity without emotional awareness. Another example is Marc Andreessen. He smiles a lot and he’s very good at saying no. He does it tactfully, concisely, and definitively.

What can an overworked entrepreneur do right now in order to work less?

Do an 80/20 analysis. Identify the 20 percent of activities and clients that produce 80 percent of your revenue, and then the 20 percent of activities and clients that consume 80 percent of your time. Then, set a reminder to pop up on your computer 3 times per day that asks, “Am I being productive or am I just being busy?” Another good activity is to take a piece of paper and list the worst things that could possibly happen. Then list the actions you can take to prevent those things from happening. And then list the ways you can minimize the damage. It’s very empowering to define your worst-case scenario. Entrepreneurs often find themselves paralyzed because of ambiguous fear.

Your book seems to me to be very much a product of boom times. Is it possible to have a good work/life balance in this economy?

To quote one of my favorite producers, Warren Buffett, “Be fearful when others are greedy and greedy when others are fearful.” A recession is very bad for publicly traded companies, but it’s the best time for startups. When you have massive layoffs, there’s more competition for available jobs, which means that an entrepreneur can hire freelancers at a lower cost. And as larger companies cut budgets for services like printing, fulfillment, and advertising, you’ll find that service providers cut prices by 30 percent or more. All the infrastructure you need as an entrepreneur is currently available at fire-sale prices.

You seem to bring a pretty rigorous work ethic to your relaxation. Can not working become its own tyranny?

Certainly. If retirement means laying on a beach and rubbing coco butter on your stomach, about 48 hours of that will be enough for most people. You’ll want something new.

Why not just start a bar or a surfing school?

Converting your own passions into a job is the fastest method for eliminating any passion you once had. Let’s say you surf two or three hours every Saturday morning to decompress and it’s the highlight of your week. Now you decide you want to do that fulltime. You’ll find very quickly that once surfing is placed under the heading of “job,” you’ll no longer want to surf.

Inc.’s Small Business Success Newsletter

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Life Lesson #7: Cry with someone… it’s more healing than crying alone.

June 11th, 2009

I once read a snippet called  ”The 45 Lessons Life Taught Me.”  It is one of my favorite pieces; consequently, I’m going to illustrate each lesson on this blog.  In the end, I hope you’re as inspired as I am to make each day better than the last.

Life Lesson #7: Cry with someone… it’s more healing than crying alone.

Okay, let’s be honest here.  Everybody cries.  I don’t care if you put on the most macho persona in the world — some day, some time, you’re gonna experience something so sad that it brings you to tears.  And that’s perfectly all right.

However, it seems to me that crying, at least in American society, has been turned into something so private and verboten that many people are forced to hide their sorrow until they can cry in a room or car by themselves.

That’s sad.  (No pun intended.)

See, when you cry alone, you’re really only accomplishing half the goal of crying.  Sure, you’re expressing your feelings, but you’re not really getting anything back except a small sense of relief.  What’s you’re not receiving is a sense that someone else understands what you’re experiencing and is willing to hold your hand through it… and maybe even cry alongside you.

The next time you feel teary-eyed, allow yourself to cry with a trusted person — your spouse, your kids, your best friend.   It’s cathartic beyond belief and makes it that much easier to get beyond your grief.

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    Life Lesson #6: You Don’t Have to Win Every Argument

    June 9th, 2009

    I once read a snippet called “The 45 Lessons Life Taught Me.” It is one of my favorite pieces; consequently, I’m going to illustrate each lesson on this blog. In the end, I hope you’re as inspired as I am to make each day better than the last.

    Life Lesson #6: You don’t have to win every argument. Agree to disagree.

    From the time we’re little kids, we’re slowly encouraged to win.  Everything.

    Maybe it happens subtly, as when our parents give us harder hugs for getting a prize than they do when we don’t receive a prize.  (Shouldn’t parents react in the opposite fashion?)  Perhaps it’s quite in-your-face, like when dad broods because a Little League game was lost.  Regardless, we learn to want to win.

    And that’s okay.  Sorta.

    The problem occurs when we take that “I-must-win-at-all-costs” attitude into every single conversation, especially on the job.  Rather than listening to the other person’s words, we’re plotting our next move to win.

    But you know what?  I’m here to tell you that it’s okay to lose an argument.

    It’s fine to change your mind or just agree to disagree.  It’s mature, it’s cool and it’s practical.

    And you know what?  I’ve discovered that – sometimes — when you lose, you actually win.

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    Life Lesson #5: Pay Off Your Credit Cards Every Month

    June 1st, 2009

    I once read a snippet called  ”The 45 Lessons Life Taught Me.”  It is one of my favorite pieces; consequently, I’m going to illustrate each lesson on this blog.  In the end, I hope you’re as inspired as I am to make each day better than the last

    Life Lesson #5: Pay off your credit cards every month.

    Hoo boy. How many people just let the balance on their credit cards “ride”?  The average individual in America carries $4150 in credit card debt, while the average household carries $7980.

    Yikes.

    I recently heard about an interesting radio commercial that went something like this:

    Woman’s Voice: “Let’s make a deal. I’ll give you $100 and you give me $1,000. Sound crazy? That’s what you’re doing if you’re only paying the minimum balance on your credit cards each month.”

    It was a truly striking example of this life lesson.

    I don’t care if you’re talking about business or you’re talking about personal life — paying off your credit cards just makes sense.  I know because it’s what I advise to all my clients, colleagues and friends.

    If you do this:

    1. You won’t owe more than you’re worth.
    2. You won’t pay $500 for something that retails for $50.
    3. You won’t be quick to buy items you cannot afford.

    Now, this isn’t to say that your life will be perfect. (Whose is?  Wouldn’t it be boring if it were?)  Nor is it to say that you won’t have to take out loans, especially for necessarily equipment… yet if that’s the case, you should always make your payments on time (and pay down the principal whenever you can.) 

    We live in a culture in which we pay for things we can’t afford…with money we don’t have….to impress people we don’t even like!

    If you pay off your credit cards every month, I promise that you’ll sleep just that much better.

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    Life Lesson #4: Don’t take yourself so seriously. No one else does.

    May 28th, 2009

     I once read a snippet called  ”The 45 Lessons Life Taught Me.”  It is one of my favorite pieces; consequently, I’m going to illustrate each lesson on this blog.  In the end, I hope you’re as inspired as I am to make each day better than the last

    Life Lesson #4: Don’t take yourself so seriously. No one else does.

    As humans, we’re pretty egotistical beings.  It’s just the way we’ve been wired.  From little on up, we tend to react to life with a “How does this affect me?” attitude.

    And that’s good.  Well, it can be.  But it can also result in us becoming way too serious.  That’s just a waste of precious time.

    See, what winds up happening is that we start to take everything so seriously that we stop taking chances.  We get so caught up in worrying about everything that we allow fear to overtake our lives.  “What will happen if I…?”  “What will they think of me if I suggest…?”   We become toxic thinkers to ourselves.

    So stop, already!

    It’s time to take life lightly.  Now.  You can be serious about your dental practice management, but don’t walk around like the weight of the world is on your shoulders.  Don’t be afraid to dance in the rain, sing in the shower or play jump rope with your kids (even if you’re highly uncoordinated.)  Don’t be afraid to look a tad silly.  Sometimes it feels good to do so.  It’s okay! 

    Happy people are those who can allow themselves to be free.  And others are attracted to that freedom of character. 

  • “Stop TRYING… and start TRAINING!” Visit ActDental today.
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    Life Lesson #3: Life’s Too Short to Waste Time Hating

    May 21st, 2009

    I once read a snippet called  ”The 45 Lessons Life Taught Me.”  It is one of my favorite pieces; consequently, I’m going to illustrate each lesson on this blog.  In the end, I hope you’re as inspired as I am to make each day better than the last

    Life Lesson #3:  Life is too short to waste time hating anyone.

    You get to your practice and you’re in a pretty decent mood.  But as soon as you walk through the back door, you sense it:  Chaos.  Pressure.  Cancellations. Frustration.  Triangulation. 

    Your hygienist is in a tizzy.  Other team members are moody.  Even the usually-sweet patients are demanding and frustrating in a way that makes you want to become a hermit.

    By the time you leave, you feel nothing but pure, unadulterated fury.  You’re angry with your colleagues.  You’re miserable just thinking about your patients.  You’re even miffed at the drive-through gal who messes up your coffee order by substituting soy milk for cow’s milk.

    You, my friend, are in Hate Land. 

    Though this is a totally understandable state, it’s time to take a step back and put your world into perspective.  Yes, you had a terrible day.  Of course you’re feeling out-of-sorts!  But is it worth hating anyone?

    The answer is a firm “no”.

    When you spend time hating others, you only hurt yourself.  Your blood pressure increases.  Your heart races.  Your brain swims.  Your focus decreases.  Essentially, all that hate winds up killing YOU.  Not the people you so vehemently “hate”, but you.

    Instead of wallowing in self-induced venom, you have to change the way you react to the world around you. 

    It’s fine to recognize and acknowledge the moods of others.  It’s even fine to be disappointed that your hygienist was snippy to a patient (and you’ll need to address that asap, by the way.) 

    But it’s not fine… or recommended… to get sucked into a spiral of hate.

    Life is too short and far too precious.  Train yourself to LOVE THE THINGS AROUND YOU and practice GRATITUDE.  It will help you reframe your day.  When the undesirables happen, commit to being thankful about the things and people that exist in your life.  It will lower your blood pressure, create clarity, and send out a positive vibration in the universe around you.  Trust me…..it works.

    tn_big_green

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